Find your perfect travel companion
Last updated: 24 August 2026
These Terms of Service (“Terms”) are a legal agreement between you and Comitava Ltd (“Vivaera”, “we”, “us”) governing your use of the Vivaera mobile app (the “App”). By creating an account or using the App, you agree to these Terms and to our Privacy Policy.
You must be 40 or older and able to form a binding contract. The App is designed for adult travellers seeking travel companions.
You are responsible for the accuracy of your information, for keeping your login secure, and for all activity under your account. Provide a real name and genuine profile details. Do not impersonate others or create accounts for anyone else.
You agree not to:
We may remove content and suspend or terminate accounts that breach these Terms.
You retain ownership of content you post. You grant us a non-exclusive, worldwide, royalty-free licence to host, display and share it within the App in order to operate the service. You are responsible for what you post and for your interactions with other members. We may, but are not obliged to, moderate content, and may remove anything that breaches these Terms.
Vivaera helps you discover and contact other travellers. We do not vet, background-check, or guarantee the identity, conduct or intentions of any member. ID verification, where shown, is a basic signal only and not a guarantee.
You interact with, message, call, meet and travel with other people entirely at your own risk. Take sensible precautions: meet in public, tell someone your plans, and trust your instincts.
Coffee Mode, Safe Roam check-ins and SOS alerts are convenience features. They depend on connectivity, third-party networks and device settings, and may fail or be delayed. They are not a substitute for the emergency services.
In any emergency, contact local emergency services — 999, 112 or 911 — directly. We are not liable for any failure of these features.
The App provides passport validity reminders, entry-requirement links, emergency numbers and a Trip Ready checklist. These are reminders drawn from public sources and may be out of date or incomplete. Entry rules are set by the country you are visiting and change without notice. Always confirm requirements with an official government source before you book and again before you travel. Ticking an item on the checklist records only that you have confirmed it yourself.
Voice and video calls are provided through a third party (Daily.co). You agree to use calls and messaging lawfully and respectfully.
The App relies on third-party providers, listed in the Privacy Policy. We are not responsible for those services’ availability or for actions beyond our control.
You may delete your account at any time (Profile → Delete account, or request it here). We may suspend or terminate your access if you breach these Terms, or to protect members or the service.
The App is provided “as is” and “as available”, without warranties of any kind to the fullest extent permitted by law. We do not warrant that the App will be uninterrupted or error-free, or that it will result in any match, companionship or trip.
To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for the conduct of any member or third party. Nothing in these Terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by our negligence, or for fraud.
You agree to indemnify us against claims arising from your misuse of the App or your breach of these Terms, to the extent permitted by law.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
We may update these Terms. We will post the new version in the App and update the date above. Continued use after a change means you accept it.
Comitava Ltd, registered in England and Wales, company number
[COMPANY NUMBER], registered office
[REGISTERED ADDRESS].
Email support@vivaera.app.